FAQs

We recommend bringing the following essentials for a comfortable and enjoyable experience:

• Form of ID – Bring a valid form of identification.
• Sunscreen – Choose a reef-safe sunscreen to help protect our marine life.
• Swimwear – If you plan to swim, snorkel, or enjoy water activities, bring appropriate swimwear.
• Towel – A lightweight, quick-drying towel is best for drying off.
• Hat & Sunglasses – A wide-brimmed hat and polarized sunglasses will help shield you from the sun.
• Waterproof Bag – Protect your valuables, such as your phone, wallet, and camera, by storing them in a waterproof bag.
• Flip-Flops or Water Shoes – Wear comfortable, non-slip footwear suitable for the boat.
• Water Bottle – Stay hydrated by bringing your own reusable water bottle.
• Camera or GoPro – Capture the beauty of Barbados, but make sure your device is waterproof or has protective gear. We also offer drone photography packages for a surcharge. We provide snorkeling and scuba diving gear, but you are welcome to bring your own if you prefer.

We currently do not offer transportation services to our guests. We encourage you to plan your
travel arrangements ahead of time for a seamless experience.

Your safety and enjoyment are our top priorities. If weather conditions make it unsafe to set sail, TideTales reserves the right to reschedule your trip or offer a full refund at our discretion. Light rain or overcast skies typically do not impact our experiences, and trips will proceed as scheduled unless conditions are deemed unsafe by our team.

Only TideTales can determine weather-related cancellations or schedule changes. If a trip is

canceled by TideTales due to severe weather, guests will be offered the option to reschedule or receive a refund. No refunds will be issued for cancellations made by guests based on personal weather preferences if the trip is still scheduled to operate.

We continuously monitor reliable weather forecasts and will communicate any necessary

changes as early as possible to ensure the best possible experience on the water.

Outside food and drinks are not permitted, as refreshments are
included in all charters. However, for private charters, we can offer enhanced catering options to
suit your preferences.

Yes! Children are welcome on our cruises, but for safety reasons, they must be always accompanied by an adult. We provide life jackets for all ages, and our crew ensures a safe and enjoyable experience for families. Some water sports may have age or height restrictions , so feel free to check with us in advance to ensure the best experience for your little ocean adventurers!

Yes! TideTales provides high-quality snorkelling and scuba diving gear for all guests. Whether you’re floating above vibrant coral reefs or exploring deeper waters, our equipment is well-maintained for comfort and safety. If you have your own gear and prefer to use it, feel free to bring it along.

Absolutely. Life jackets are provided for all guests and are mandatory for certain activities, especially for children and non-swimmers.

Yes! If you’re celebrating a birthday, anniversary, honeymoon, or other special occasion, let us know. We’re happy to add a thoughtful touch, such as a dessert treat, a celebratory card, or a special announcement during your trip. Additional enhancements may be available upon request. 7-14 days Advanced booking is recommended.

Booking is easy! You can reserve your spot online through our website or contact us directly to arrange your trip. Advanced booking is recommended, especially during peak seasons.

We understand that plans can change, so we try to be as flexible as possible. Here’s what to expect if you need to cancel your booking:

For Private Charters:

• More than 14 days before your cruise – You’ll receive a full refund.
• 3 to 13 days before your cruise – A 50% cancellation fee applies.
• 48 hours of your cruise – Unfortunately, we’re unable to offer a refund.
• Note: If we’re able to rebook your canceled slot, we’ll refund any applicable cancellation fee.

For Shared Cruises:

• More than 48 hours before departure – You’ll receive a full refund.
• Less than 48 hours before departure – A 100% cancellation fee applies.

Note: We want to ensure the best experience for everyone, so our shared cruises require a

minimum number of guests to sail. If we don’t meet the minimum, we’ll reach out in advance with the option to reschedule or receive a full refund.

Refunds will be processed within 7-10 business days and credited back to your original payment method.